Report a Problem

If you need immediate assistance, you can call YesVideo's Customer Care hotline: +1 877-817-5375 (6am - 7pm, Pacific Stand ard Time).
If there is a problem with a YesDVD that you have already received, please let us know. We will try our best to help you.

Name *     Email (we will keep your email completely private) *     Phone     Are you having one of these problems?   Order returned unprocessed Explain the pricing Problem at the photo counter Problem with quality of the footage Problem with sound and audio Problem watching my DVD on my TV or computer Problem viewing, editing or sharing my video on the MemorySafe website None of these Please describe the problem or issue:   NOTE: The information below is NOT required, but please provide as much information as you can. This might help us provide better assistance. Type of Order:   Videotapes to DVD Movie film reels to DVD Slides My photo prints to DVD Digital photos and video clips to DVD   What is the name of the store where you placed your order?     Store #     Photo Envelope or Order #     Anything else you'd like us to know?