Have you ordered a YesDVD? Share your transfer experience with us. Please be honest, because this feedback is important to help us serve all of our customers better.
Which of the following did you transfer to YesDVD? (Check all that apply) My videotapes My movie film reels My slides My photo prints My digital photos and video clips
What is the name of the store where you placed your order?
How much did you know about YesDVD before you ordered? (Check all that apply) I researched YesVideo and other transfer companies thoroughly. I browsed YesVideo's website for information. The phone counter employee told me all I needed to know. I phoned or emailed YesVideo's Customer Care team. I saw a coupon and went right to the photo counter. I learned about YesDVD through a family or friend.
Which of these subjects best describes your footage: Family Children Travel/Vacation Wedding Sports Other
How did you watch your YesDVD? (check all that apply) On my TV On my computer
Did you order extra copies? Yes, to give as a gift or share with someone Yes, as a back-up just in case Yes, but only because I had a coupon No extra copies for me
My overall transfer experience: Excellent! Pretty good OK or average Not too good Terrible!
My finished DVD: Amazing! Better than I expected OK or average Doesn't work. Please help! I expected much better
Digital Scrapbook PC software: Cool and easy to use! I had problems finding and launching the software. I didn't even know I had Digital Scrapbook on my DVD I already have editing and sharing software, so Digital Scrapbook is not useful to me I launched it and explored the features, but was not impressed. I have a Macintosh, so I can't use the software.
YesVideo Customer Care (phone or email): Very helpful and knowledgeable! Pretty good OK or average Not too helpful Terrible! I did not contact the Customer Care team
Ordering at the photo counter: Great! The photo employee was knowledgeable and hepful Pretty good OK or average Not very helpful Terrible! The photo employee was not knowledgeble or helpful.
Cost of YesDVD transfer: Very reasonable OK or average Too expensive
What do you like best?
What should we improved?
Additional comments:
Name:
Gender: Male Female
Age: Under 25 26-35 36-45 46-55 56-65 Over 65
Email address: This is required, so we can contact you to help you with any problems or issues. Please send me email messages regarding special offers and promotions for YesVideo transfer services. I do not wish to receive any promotional email messages.
Phone #:
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